A Chatter Bot for a Task-Oriented Dialogue System

KIPS Transactions on Software and Data Engineering, Vol. 6, No.11, pp.499-506, November 2017
10.3745/KTSDE.2017.6.11.499, Full Text

Abstract

Chatter bots are normally used in task-oriented dialogue systems to support free conversations. However, there is not much research on how chatter bots as auxiliary system should be different from independent ones. In this paper, we have developed a chatter bot for a dialogue-based computer assisted language learning (DB-CALL) system. We compared the chatter bot in two different cases: as an independent bot, and as an auxiliary system. The results showed that, the chatter bot as an auxiliary system showed much lower satisfaction than the independent one. A discussion is held about the difference between an auxiliary chatter bot and an independent bot. In addition, we evaluated a search-based chatter bot and a deep learning based chatter bot. The advantages and disadvantages of both methods are discussed.


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Cite this paper

[KIPS Transactions Style]
J. Huang, O. Kwon, K. Lee, and Y. Kim, "A Chatter Bot for a Task-Oriented Dialogue System," KIPS Transactions on Software and Data Engineering, Vol.6, No.11, pp.499-506, 2017, DOI: 10.3745/KTSDE.2017.6.11.499.

[IEEE Style]
Jin-Xia Huang, Oh-Woog Kwon, Kyung-Soon Lee, and Young-Kil Kim, "A Chatter Bot for a Task-Oriented Dialogue System," KIPS Transactions on Software and Data Engineering, vol. 6, no. 11, pp. 499-506, 2017. DOI: 10.3745/KTSDE.2017.6.11.499.

[ACM Style]
Huang, J., Kwon, O., Lee, K., and Kim, Y. 2017. A Chatter Bot for a Task-Oriented Dialogue System. KIPS Transactions on Software and Data Engineering, 6, 11, (2017), 499-506. DOI: 10.3745/KTSDE.2017.6.11.499.